Quality Concerns

Quality Concerns

At Bosch, we are committed to our responsibility towards patients and the community. Our products carry a promise of QUALITY and we take issues related to the quality of our products very seriously. Local manufacturing is in compliance to Bosch’s stringent global quality standards which are followed and maintained meticulously at every stage of the manufacturing process.

However, despite every possible check and balance, we recognize that issues may still arise, particularly pertaining to packaging or physical appearance etc. Some examples of this could be:

  • Discoloration
  • Broken or missing tablet
  • Melted capsule
  • Suspended particles in the solution
  • Mislabeling (misprinted text, batch No. &/or missing expiry date)
  • Cracked vial/ bottle or ampoule

If you have any such issue or any other concern with a Bosch product, please bring it to our notice by filling in the relevant information in the form below. Your communication will help us serve you better.

Please note, this pertains to complaints originating from Pakistan only

Name of complainant (required)

Email address (required)

Contact number

Address of complainant

Product Name (required)

Batch Number

Quality issue or concern

Sample availability
 Yes No

HALAL CERTIFIED

Pakistan's 1st Certified Halal Pharmaceuticals.

Bosch Pharmaceuticals (Pvt) Ltd. Pakistan complies diligently with all Islamic and legal requirements as Pakistan Halal Standard (PS-3733:2010), Global Halal Management System (IHI-Alliance Malaysia) and Malaysian Standard MS-2424:2012. The Company assures its Muslim consumers that all products (with Halal/ حلال Logo) manufactured and distributed by Bosch Pharmaceuticals have been certified halal. Bosch Pakistan has consistently adopted a stringent internal control within our Halal Assurance system. read more…

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